Terms and Conditions
Terms that keep Foodaholic fair for everyone.
Welcome to Foodaholic. Foodaholic is a digital platform operated by Echion Limited (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Foodaholic website and services.
By accessing or using Foodaholic, you agree to be bound by these Terms.
Last updated: 10 August 2026
At a Glance
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Platform, not kitchens
Echion Limited operates Foodaholic. We don’t own or manage listed restaurants.
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Deals from businesses
Offers are created by partner venues. Each deal may have its own conditions.
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Use it fairly
No abuse of codes, no unlawful activity, and keep your account details secure.
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New Zealand law
These Terms are governed by the laws of New Zealand.
Terms and Conditions
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About Foodaholic Who we are and what the platform does.
Foodaholic is a platform that connects users with restaurants, food trucks, and food businesses offering deals, discounts, and promotions.
Foodaholic is owned and operated by Echion Limited.
We do not own, manage, or control any of the restaurants or food businesses listed on the platform.
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User Eligibility Who can use Foodaholic.
To use Foodaholic, you must be at least 18 years old, or use the platform under the supervision of a parent or legal guardian.
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User Accounts Accurate details, secure logins, and account responsibility.
When creating an account, you agree to provide accurate and up-to-date information, maintain the confidentiality of your login details, and be responsible for all activity under your account.
We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.
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Use of the Platform Rules for fair and lawful use.
You agree not to:
- Use Foodaholic for unlawful purposes
- Attempt to manipulate, abuse, or exploit deals
- Share or misuse deal codes or redemption methods
- Interfere with the platform’s functionality or security
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Deals and Offers Deals come from businesses and may have conditions.
All deals listed on Foodaholic are created and provided by participating businesses.
Each deal may include specific conditions such as valid days and times, usage limits (for example, one per customer), and fulfilment type (dine-in, takeaway, and similar).
Foodaholic is not responsible if a business refuses, modifies, or withdraws an offer.
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Claiming and Redeeming Deals How claims work and limits on misuse.
Users may claim deals through the platform. Some deals may require showing a code, QR, or confirmation at the business. Deals may be limited per user or per visit.
We reserve the right to restrict access if misuse or suspicious activity is detected.
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Payments (If Applicable) Third-party payment processing when required.
Some deals may require payment through Foodaholic. Payments are processed securely via third-party providers (for example, Stripe). Prices may include applicable taxes such as GST (New Zealand).
Foodaholic does not store full payment details.
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Refund Policy When refunds may be considered.
Refunds may be issued at our discretion in cases such as a deal that cannot be redeemed due to a verified issue, or technical errors on the platform.
Refund requests must be submitted within a reasonable timeframe.
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Responsibilities of Businesses What partner businesses are responsible for.
Businesses listed on Foodaholic are responsible for the accuracy of their listings and deal details, honouring valid deals, and providing quality food and service.
Foodaholic does not guarantee availability of items, quality of service, or customer satisfaction.
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Limitation of Liability Limits on our liability under New Zealand law.
To the fullest extent permitted by law, Echion Limited and Foodaholic are not liable for any disputes between users and businesses; losses, damages, or dissatisfaction arising from deals or services; or indirect or consequential damages.
Use of the platform is at your own risk.
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Account Suspension or Termination When we may suspend or close an account.
We may suspend or terminate your account if you breach these Terms, fraudulent or abusive activity is detected, or we are required to do so by law.
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Privacy How we handle your personal information.
Your use of Foodaholic is also governed by our Privacy Policy.
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Changes to Terms We may update these Terms on this page.
We may update these Terms from time to time. Any updates will be posted on this page.
Continued use of Foodaholic means you accept the updated Terms.
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Contact Information How to reach Echion Limited about these Terms.
If you have any questions about these Terms, please contact Foodaholic (Echion Limited).
Email: support@foodaholic.co.nz
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Governing Law These Terms are governed by New Zealand law.
These Terms are governed by the laws of New Zealand.
By using Foodaholic, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Questions about these Terms?
Contact Foodaholic (Echion Limited) if you need help understanding these Terms and Conditions.